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Sol Cayo Guillermo Hotel, Cayo Guillermo
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Key details
About the Hotel
Ave De Los Hoteles, Cayo Guillermo, Jardines Del Rey, Moron, Ciego De Avila, Cp:67400, Cuba,
Cayo Guillermo,
Cuba,
Ciego de Avila Province
Sol Cayo Guillermo is an all-inclusive resort located in the Jardines del Rey archipelago, known for its intimate atmosphere and vibrant decor. This resort features brightly colored bungalows surrounded by beautiful tropical landscapes. Guests appreciate its smaller scale compared to other expansive properties, providing a cozier vacation experience. The proximity to one of Cuba's famed coral reefs and Playa Pilar enhances its appeal among nature enthusiasts.
Location
Located approximately 28 miles from Jardines del Rey, Sol Cayo Guillermo is easily accessible via a double-decker hop-on-hop-off tour bus. The resort is close to Parque Nacional de Cayo Guillermo and other local attractions. Guests can explore stunning nearby beaches, including Playa Pilar, renowned for its natural beauty and crystal-clear waters.
Rooms
The resort offers a variety of guest rooms set in colorful one- and two-story bungalows. Each room is equipped with air conditioning, free bottled water, and a minibar. Spacious layouts with lofty cathedral ceilings create a pleasant atmosphere for guests. Safety features include a smoke detector and a security system, ensuring guest comfort and tranquility.
Eat & Drink
Sol Cayo Guillermo provides five dining establishments, including El Eden, El Conuco, and El Vigia, featuring a variety of international cuisines. Guests can choose from four bars to enjoy refreshing drinks throughout the day. A complimentary breakfast buffet is also available. Guests often rave about the delicious food and vibrant dining experiences.
Leisure & Business
The property boasts an array of recreational facilities, including a large freeform freshwater pool with sections for adults and children. Sporting activities such as tennis and beach volleyball are available on-site, along with kite-surfing courses for enthusiasts. The hotel features nightly entertainment, pool and beach games, and a well-stocked snack bar.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Relaxing Spa Day
“The spa treatment I experienced was rejuvenating, particularly the soothing massage that melted away all my stress.” view full review
Spotless Room
“The room was immaculate upon arrival, contributing greatly to our comfortable stay.” view full review
Excellent Shower
“The shower had incredible pressure, making each morning feel refreshing and luxurious.” view full review
Delicious Breakfast
“Breakfast offered a fantastic selection, with fresh ingredients and superb taste that set a positive tone for the day.” view full review
Accessible and Convenient
“The accessibility features were impressively well-designed, making the experience seamless and comfortable.” view full review
Great Meeting Space
“The meeting facilities were equipped with the latest technology, making our presentations go smoothly and efficiently.” view full review
Cozy Living Space
“The living area was warm and inviting, perfect for unwinding after a busy day.” view full review
Well-Equipped Gym
“The gym was exceptionally well-equipped, allowing me to maintain my fitness routine during my stay.” view full review
Comfy Bed!
“The bed was incredibly comfortable, providing a restful night’s sleep and ensuring I woke up refreshed.” view full review
Handy Kitchenette
“The kitchenette was a fantastic addition, allowing us to prepare light meals easily throughout our stay.” view full review
General
Paid Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
Rooms/ Facilities for disabled
24-hour security
Elevator
Currency exchange
Hairdresser
Sports & Fitness
Exercise gym
Tennis
Services
24-hour room service
Car rental
Laundry
Medical facilities service
Stores/Commercial services
Dining
Breakfast
Restaurant
Bar/ Lounge area
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Babysitting/Child services
Children's pool
Spa & Leisure
Indoor swimming pool
Outdoor swimming pool
Garden area
Leisure/ TV room
Jacuzzi
Room features
Air conditioning
Heating
In-room safe
Mini-bar
Balcony
Bathroom
Free toiletries
Media
Television
Telephone
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Location
Ave De Los Hoteles, Cayo Guillermo, Jardines Del Rey, Moron, Ciego De Avila, Cp:67400, Cuba,
Cayo Guillermo,
Cuba,
Ciego de Avila Province
Map view
Ave De Los Hoteles, Cayo Guillermo, Jardines Del Rey, Moron, Ciego De Avila, Cp:67400, Cuba,
Cayo Guillermo,
Cuba,
Ciego de Avila Province
City landmarks
Cuba
Parque Nacional de Cayo Guillermo
1.4
mi
Cayo Guillermo Beach
1.2
mi
Harbor
Boat Adventure
1.5
mi
flamingo
1.5
mi
Marina Marlin Cayo Guillermo
1.5
mi
Island
Cayos de San Felipe
2.5
mi
Restaurants
Bar Restaurant
1.4
mi
Beach
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Beachfront location
Villa-like room charm
Limited dining options temporarily
Initial room change delay
7.0/10
Very good
Rooms
6.5
Location
8.0
Service
7.9
Dining
6.4
Guest reviews
7.0/10
based on 15 reviews
0.0
0.0/10based on 0 reviews
Alan
United Kingdom,
May
2024
7.8/10
The hotel had rooms that were a bit dated but functional and not too far from the lively pool bar areas. While the surroundings were pristine, some areas were quite dirty. Overall, the service was top-notch, especially with Leno from WestJet going above and beyond to arrange a transfer. However, the hotel was criticized for overcharging on activities like katamaran trips. The location was a paradise with stunning beaches and crystal-clear waters, though some found it a bit small. Dining choices were varied and satisfying, with a few minor hiccups like a temporary closure for renovations. Despite the ups and downs, the facilities provided a decent experience with room for improvement.
Rooms
7.0
The rooms were dated but had no major issues, everything was in working order.
Service
9.0
The service was impressive overall, and Leno from WestJet was exceptional in handling our transfer.
Location
8.0
The location was a total paradise with a breathtaking beach and crystal clear sea, even though it may be a bit small.
Dining
8.0
The dining experience offered plenty of choices, with some minor drawbacks like a relocated setup during renovations.
Facilities
7.0
The facilities were decent and provided a satisfactory experience.
Anne
United Kingdom,
May
2024
8.0/10
The hotel had adequate and spacious rooms, albeit a little tired and in need of updating, but overall just fine. The service was great, with staff taking excellent care of us and providing fresh towels upon request. The location was stunning, with the most beautiful beach and turquoise sea, perfect for walking and bird-watching. The dining options were varied, with a wide selection of good food. The facilities were good, but some areas needed maintenance.
Rooms
7.0
The rooms were adequate and spacious but a little tired. They were clean and in building 800.
Service
9.0
The staff was great and took excellent care of us.
Location
9.0
The location was stunning, with the most beautiful beach and sparkly turquoise sea. Great for walking and birding.
Dining
8.0
The dining experience was great with a wide selection of food.
Facilities
7.0
The facilities were good overall but some areas needed maintenance.
Don
United States of America,
May
2024
7.0/10
I had a fantastic stay at the hotel! The rooms are clean and safe, with a nice ocean view for a little extra. The service was a bit of a mixed bag, great staff in the morning but some issues with extra charges and hygiene. The location is gorgeous, but a bit isolated. Dining had its ups and downs, but overall, great food. The facilities were good overall.
Rooms
8.0
The rooms were clean and had a fantastic ocean view, everything functioned despite being dated.
Service
6.0
The morning staff was wonderful, but there were issues with extra charges and hygiene standards.
Location
7.0
The location is absolutely gorgeous but quite remote.
Dining
7.0
The dining experience had its ups and downs, but the food was very good.
Facilities
7.0
The facilities were good overall.
Willie
United States of America,
February
2024
8.2/10
I couldn't get enough of the beautiful beach and turquoise sea at this hotel, making the location absolutely stunning. The rooms, especially in building 800, had a clean and villa-like feel with their V-shaped ceilings. While it took a bit of effort to switch rooms initially, once settled, everything was clean and in working order.
Rooms
8.0
The rooms in building 800 were clean and had a villa-like charm with their V-shaped ceilings.
Service
9.0
The staff at the Sol were attentive, helpful, and took excellent care of our needs during the stay.
Location
9.0
The beachfront location and pretty gardens around the resort made the setting truly lovely.
Dining
7.0
While the dining options were limited temporarily due to renovations, the beach restaurant served adequately with a pleasant view.
Facilities
8.0
The hotel offered various services like car hire, room service, shops, and medical facilities, adding to the convenience of the stay.
Beachfront location
Limited dining options temporarily
Clarence
United States of America,
January
2024
6.0/10
My stay at the hotel was a mix of positives and negatives. The staff were incredibly welcoming and made me feel right at home, but the room I stayed in had some significant issues, such as a broken bathroom door and old, noisy appliances. The location was stunning, but hurricane damage was apparent in some areas.
Rooms
5.0
The room I stayed in had some issues like a broken bathroom door and old, noisy appliances.
Service
8.0
The staff, from the gardeners to the entertainment team, were all friendly and attentive.
Location
7.0
The location was breathtaking, right next to Pilar Beach, but there were signs of hurricane damage in the area.
Dining
6.0
The dining experience was average, with basic food options in a temporary setting due to renovations.
Facilities
5.0
The facilities were lacking in some areas due to hurricane impact, but the entertainment options were varied and enjoyable.
Anthony
United Kingdom,
November
2023
8.0/10
I had a wonderful stay at this hotel. The location is excellent, very close to the beach, and the rooms are clean and comfortable, giving off a cozy villa vibe with the V-shaped ceiling. The service was top-notch, with friendly and helpful staff making my stay truly enjoyable. However, the dining experience was a bit lacking in variety and quality. Overall, a great value for money.
Rooms
8.0
The room I stayed in (503) was near everything and had a lovely V-shaped ceiling resembling a villa.
Service
9.0
The service was fantastic, with the staff being amazing and friendly, especially the entertainment staff like Miss Mia and Marbelys.
Location
10.0
The location is stunning, right next to a beautiful beach with turquoise seas. Perfect for relaxation and entertainment with birdwatching and kite skiing.
Dining
6.0
The dining options were mediocre; the food quality was inconsistent with limited variety.
Facilities
7.0
The facilities were good overall, although improvements could be made in the dining area.
clean
limited dining
Robert
United Kingdom,
November
2023
7.4/10
The room had a fantastic view of the ocean and overall great experience. It was located in the 900 section close to the new Beach Restaurant. Everything worked well except for the AC, which couldn't be adjusted, making it a bit chilly at night, but manageable with extra blankets.
Rooms
7.0
The room had a fantastic view of the ocean. It was located close to the new Beach Restaurant. Despite issues with the AC that couldn't be adjusted, the room was comfortable with 2 blankets.
Service
8.0
The service was exceptional from the cleaning staff to waiters and even the cooks who interacted with customers. However, there was a big lack of consideration for specific requests, including water bottles.
Location
9.0
The location was perfect, representing both the Sole Chain and Cuba. It was near the kiteboarding spot, directly behind the entertainment area. However, the uneven paths could be troublesome for guests with mobility aids.
Dining
6.0
The dining experience was limited as the main restaurant was closed for painting and repairs. Some food options weren't always hot, but I really enjoyed the juicy burgers.
Facilities
7.0
The facilities were good overall. However, there were issues with the fridge not working the next morning.
Friendly staff
Limited dining options
John
United Kingdom,
September
2023
8.2/10
I had the best time staying at this hotel! The rooms were comfortable and clean, and I loved being in room 503 close to everything. The beautiful beach, amazing staff, and perfect view from my room made the stay unforgettable. However, there were some concerns about the wooden towel rail in the room causing an incident and the shower head needed attention, but overall, it was a great experience.
Rooms
9.0
The rooms were comfortable and clean, and I loved the proximity to everything.
Service
8.0
The service was exceptional, with friendly and kind staff like Marbelys and Mia who went above and beyond to make our vacation memorable. However, there was a minor issue with the room maintenance that needed improvement.
Location
9.0
The location was stunning, right by the beautiful beach with turquoise waters. Perfect for relaxation and enjoying nature. However, there were some uneven surfaces that could be improved, especially for guests with mobility challenges.
Dining
7.0
Although there were some limitations in the dining options due to renovations, the temporary setup at the beach restaurant was pleasant with a lovely view. The food, while basic, still offered a decent selection. I wish there were more choices available during my stay.
Facilities
8.0
The facilities were good overall, with notable amenities like car hire, room service, and laundry service available. However, attention to detail in room maintenance could be improved.
Ted
United Kingdom,
August
2023
6.0/10
The hotel's location is really picturesque, with plenty of space to relax and enjoy the scenery. However, the dining experience left much to be desired, as the food seemed to lack freshness. The rooms were a bit cramped and had some maintenance issues, like a noisy fridge and broken bathroom door hinges.
Rooms
5.0
The room felt a bit squeezed with three beds, lacking storage space and with maintenance issues like a noisy fridge and broken bathroom door hinges.
Service
7.0
The staff made us feel welcome and were particularly attentive, especially the entertainment and dance teams. However, there were some noticeable service gaps like arranging a meal for us after we had already left.
Location
8.0
The location was truly idyllic and well-maintained, offering ample space to unwind. However, the prevalence of mosquitoes was a bit of a nuisance, despite the efforts to control them.
Dining
5.0
The dining experience was subpar with food that seemed reheated multiple times, making it taste unpleasantly. The quality of the meals seemed to have declined since the last visit in April.
Facilities
6.0
The facilities were decent but not outstanding, lacking some essential maintenance and attention to detail.
Joe
United States of America,
August
2023
6.2/10
I couldn't have asked for a better location with a stunning beach view from the rooms, but unfortunately, the presence of huge cockroaches and poor door insulation were major drawbacks. The service was a mix of professional and unorganized moments. The hotel's location near the beach was great, but there were some maintenance issues. The dining experience had its ups and downs, from the chaos in one restaurant to the closure of another for renovations.
Rooms
7.0
The rooms with a patio and beach view were breathtaking, but the presence of huge cockroaches and door insulation issues were concerning.
Service
6.0
The staff, although mixed in their behavior, were generally professional and quick to respond. Some lapses in management were noticeable.
Location
7.0
Despite maintenance issues, the hotel's location near the beach was pleasant and well-kept by Norbert, adding a unique touch.
Dining
5.0
The dining experience had its challenges, from chaotic situations in one restaurant to closures in another, affecting the overall dining options.
Facilities
6.0
The facilities had some room for improvement, especially with maintenance and cleanliness.
Beach location
Cockroaches
Stuart
United Kingdom,
August
2023
7.0/10
The hotel had some issues with cleanliness in the rooms, particularly facing a cockroach problem due to doors not properly closing. However, the staff was quick to assist in arranging a transfer to a better hotel. The location suffered damage from a hurricane but had some attractions nearby. The dining experience was mixed with some positive aspects in the a la carte options, while the buffet was under maintenance. The facilities provided were satisfactory overall.
Rooms
5.0
The rooms had cleanliness issues, including cockroaches due to door gaps.
Service
8.0
The staff, especially Leno from WestJet, was efficient in arranging a transfer to a better hotel.
Location
6.0
The location faced hurricane damage but was near some attractions.
Dining
7.0
The dining experience had its ups and downs with a la carte options praised but buffet under maintenance.
Facilities
7.0
The hotel facilities were satisfactory overall.
William
United States of America,
August
2023
7.0/10
My stay at the hotel was a mix of good and not-so-great experiences. The rooms, while offering a lovely view of the ocean, were fairly basic and poorly equipped and maintained after 2 days. The service was overall good, with attentive staff trying to fix issues promptly, but there were some drawbacks like overcharging for activities and loud music on Sunday mornings. The location was truly picturesque, a total paradise with a stunning beach and crystal clear sea, though some details like exposed sockets in the room were concerning. The dining experience was average, with some standout moments but also room for improvement. The facilities were decent, but there were a few disappointments.
Rooms
6.0
The rooms provided a lovely view of the ocean but were fairly basic and poorly maintained after a couple of days.
Service
7.0
The staff did their best to keep a smile and resolve issues promptly, although there were some drawbacks like overcharging for activities and setting up loud music on Sunday mornings.
Location
9.0
The location was truly idyllic, a picture-perfect paradise with a stunning beach and crystal clear sea, despite some minor inconveniences like morning mosquito spraying.
Dining
6.0
The dining experience had its ups and downs, with some memorable dishes but overall room for improvement.
Facilities
7.0
The facilities were decent overall, with room for improvement in certain areas.
Leslie
United Kingdom,
July
2023
7.4/10
The hotel had a great size room for the four of us, located in the 500 building. Everything worked well except for the AC which couldn't be adjusted, but it was manageable with extra blankets provided. Service was top-notch with lots of staff members going above and beyond to make our holiday fantastic. The location was stunning, with a beautiful beach right at our doorstep. The dining experience was at the beach restaurant due to renovations, offering basic but satisfactory meals. Overall, a pleasant stay with minor inconveniences.
Rooms
7.0
The room was spacious and suitable for our group.
Service
9.0
The service was amazing with a large bottle of water provided daily. The staff members were outstanding and truly made our stay special.
Location
8.0
The hotel's location was second to none, close to the beautiful beach and with friendly staff around. Despite some mosquito issues in the morning, the overall location was fabulous.
Dining
6.0
The dining experience at the beach restaurant was satisfactory. Despite limited options, there was enough variety to enjoy our meals.
Facilities
7.0
The facilities were decent, although the AC issue in the room was a minor inconvenience. Overall, a comfortable stay with all necessary amenities.
Norman
United Kingdom,
June
2023
6.0/10
The hotel had some drawbacks such as issues with room amenities and maintenance, but the location was nice and convenient, right by the beach. The service was highlighted by attentive staff, though there were some inconsistencies in dining quality.
Rooms
5.0
The room was not well-equipped and had maintenance issues with appliances and fixtures.
Service
7.0
The service was a mixed bag; some staff were attentive and friendly, while others had shortcomings.
Location
7.0
The location next to the beach was convenient, but there were some maintenance issues in the surroundings.
Dining
6.0
The dining experience had its flaws with limited options and inconsistencies in quality.
Facilities
6.0
The facilities were adequate but showed signs of wear and tear, affecting the overall experience.
convenient location
maintenance issues
Jo
United Kingdom,
June
2023
7.8/10
The hotel offers beautiful rooms with a fantastic ocean view at an extra cost. The service received made my vacation enjoyable, feeling like part of a great family. The location, though impacted by a hurricane, provides a direct beach access and proximity to kiteboarding spots. The dining options were varied despite some closures for renovations. Overall, a mixed experience with highlights and challenges.
Rooms
8.0
The rooms were beautiful with a fantastic ocean view at an extra cost.
Service
9.0
The service made my vacation enjoyable, feeling like part of their great family.
Location
7.0
The location, though impacted by a hurricane, provides direct beach access and proximity to kiteboarding spots.
Dining
7.0
The dining options were varied despite some closures for renovations.
Facilities
8.0
The facilities offered were convenient for a pleasant stay.
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